Terms and Condition

Business Name: Mokha Autorider
Location: Pune, Maharashtra

1. Introduction

Welcome to Mokha Autorider, your trusted two-wheeler sales and service provider in Maharashtra. By accessing our website, using our services, or visiting our showroom, you agree to comply with and be bound by these Terms and Conditions.

Please read these terms carefully. If you do not accept any part of these terms, kindly refrain from using our services.

2. Scope of Services

Mokha Autorider offers:

Purchase of petrol and electric two-wheelers
Vehicle servicing and repairs
Vehicle test rides (on request)
Service and appointment bookings via phone, WhatsApp, or our online platform
Expert assistance and after-sales support

All services are subject to availability and may vary based on vehicle type, location, or schedule.

3. Booking & Purchase Terms

Vehicle Booking:

Bookings made through our website or in person require confirmation via phone or email.
A booking will be considered valid only upon confirmation by our sales representative.

Pricing:

All vehicle prices are subject to change without notice.
GST and additional charges (if applicable) will be added at the time of purchase.
We aim to keep prices up-to-date but do not guarantee complete accuracy due to market fluctuations.

4. Service Appointments

We recommend scheduling your service appointments in advance.
Appointments can be booked via call or WhatsApp.
In case of unavoidable delays or changes, our team will notify you in advance.
For emergency service requests, immediate slots are subject to availability.

5. Cancellation Policy

Customers may cancel or reschedule appointments with prior notice.
In the case of pre-booked vehicles, cancellation may result in forfeiture of booking amount based on the cancellation timeline.
Specific cancellation rules will be explained at the time of booking.

6. Intellectual Property

All content available on this website, including images, logos, text, layout, and graphics, is the exclusive property of Mokha Autorider unless otherwise credited.

You may not:

Reproduce, distribute, or republish our content without written permission.
Use our branding, trademarks, or images for promotional or commercial purposes without consent.

7. Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information.

Data collected (e.g., name, phone number, email) will be used solely for bookings, communication, and service tracking.
We do not sell or share your personal data with any third party without your consent.
All data is stored securely and handled in accordance with data protection laws.

8. Limitation of Liability

While we strive to provide excellent service and accurate information, we are not liable for:

Any loss or damage resulting from misinformation or outdated content.
Technical errors, outages, or third-party service failures.
Any delays in delivery or service due to factors beyond our control (e.g., weather, logistics, supplier issues).

9. Third-Party Links

Our website may contain links to external websites for your convenience. However:

We are not responsible for the content, privacy policies, or accuracy of third-party sites.
Visiting such websites is at your own risk.

10. Updates to Terms

These Terms and Conditions may be updated or modified without prior notice.
We encourage users to review this page periodically. Continued use of the website or our services will constitute acceptance of the updated terms.

11. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us:

📍 Address: Gat No 2335, Haveli, Maharashtra 412207
📞 Phone: 092899 22957
📧 Email: mokhaautorider@gmail.com